FAQ | Orders, Delivery, Repairs & Warranty | EGL Stores

Question 1

Does EGL Stores deliver nationwide in Nigeria?

Accepted Answer

Yes. EGL Stores ships laptops, phones, accessories, and other tech products across Nigeria. Delivery timelines depend on your location and the items in your order.

Question 2

What payment methods does EGL Stores accept?

Accepted Answer

EGL Stores accepts card payments, bank transfer, and other checkout options shown at payment. You can also contact the team for corporate or bulk order arrangements.

Question 3

Where is EGL Stores located?

Accepted Answer

EGL Stores is based at 04 Justice Musapha Dahiru Avenue, Farm Center, Kano, Nigeria. You can visit the showroom or reach the team online at store@egl.ng or +234-803-999-9931.

Question 4

Can I get help choosing the right laptop or phone?

Accepted Answer

Yes. Contact EGL Stores by email, WhatsApp, or the contact form on egl.ng/contact. The team can recommend products based on your budget, use case, and delivery location.

Question 5

What is Virtu-Fix at EGL Stores?

Accepted Answer

Virtu-Fix is EGL Stores device repair service for smartphones, laptops, tablets, desktops, gaming consoles, smartwatches, and audio gear. Submit a repair request online with your device details and preferred pickup or drop-off option.

Question 6

How long do local deliveries take?

Accepted Answer

Local deliveries within Kano and nearby areas typically arrive in 1 to 3 business days. Express delivery (1 to 2 business days) is available at checkout for eligible orders.

Question 7

What is the EGL Stores sales agent program?

Accepted Answer

Independent agents share referral links to products on egl.ng and earn commission when customers purchase through those links. You do not manage inventory or handle shipping. EGL Stores fulfills orders and tracks your earnings in an agent dashboard after admin approval.

Frequently Asked Questions

Orders & Delivery

Products & Services

Shopping at EGL Stores

Virtu-Fix Repairs

Sales Agent Program

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Frequently Asked Questions

Orders & Delivery

1How long do local deliveries take?

2How long does a distant or international delivery take?

3What happens after I place an order?

4Is delivery free?

5Can I change or cancel an order after placing it?

Products & Services

1Do you make installations for items purchased?

2What is EGL software warranty?

3Do products come with a manufacturer warranty?

4What is your returns policy?

Shopping at EGL Stores

1Does EGL Stores deliver nationwide in Nigeria?

2What payment methods does EGL Stores accept?

3Where is EGL Stores located?

4Can I get help choosing the right laptop or phone?

Virtu-Fix Repairs

1What is Virtu-Fix at EGL Stores?

2Which devices can Virtu-Fix repair?

3How do I book a Virtu-Fix repair?

4Is there a warranty on Virtu-Fix repairs?

Sales Agent Program

1What is the EGL Stores sales agent program?

2How much commission do sales agents earn?

3How much can agents earn per month?

4How do I apply to become a sales agent?

5Do agents need to buy or stock products?

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